Privacy Policy

Effective Date: 19/5/26

At Beam Home Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or interact with our advertisements and services.

Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Property address
  • Information submitted through contact forms
  • Information provided when requesting a quote or booking a service

We may also collect non-personal information such as:

  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking information

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Improve our website and customer experience
  • Send service updates or promotional offers
  • Measure and improve advertising performance, including Facebook and Instagram ads

Facebook & Advertising Tracking

Our website may use tools such as the Meta Pixel (Facebook Pixel) and other analytics technologies to help us understand website activity and improve our advertising.

These tools may collect information about:

  • Pages visited
  • Actions taken on our website
  • Device and browser information

This information may be used to:

  • Show relevant advertisements on Facebook and Instagram
  • Measure ad performance
  • Create remarketing audiences

You can manage your ad preferences through your Facebook settings.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can disable cookies through your browser settings at any time.

How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, or alteration.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party providers who assist us in operating our business, website, marketing, or services.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Beam Home Services
Email: contact@beamhomeservices.com.au
Phone: 0405 608 501
Website: beamhomeservices.com.au